[Solve] Problem Removing Pen Drive

Trouble : Problem Removing Pen Drive

We attach portable USB device like pen drive, memory cards and portable drives etc. on our computer to transfer files from/to your computer.

When you try to remove a USB pen-drive by using “Safely Remove Hardware > Safely remove USB Mass Storage device”  option, windows should stop all the read-write operations on the drive so that the drive can be removed.

But sometimes when you try to eject the USB device by using “Safely remove USB Mass Storage device” option, it shows a message box which says:

“The Device Generic volume cannot be stopped right now. Try stopping the device later”

problem removing pen drive

In such case its not safe to remove the pen drive as it can get corrupt or get damaged. Many of us face such problem in removing pen-drive. In this post we will see how to fix such issue.

Let’s see why it happens and the fix

Fix:

This error comes when you have an application which is running from your pen drive or may be some file or document opened from your pen-drive when you are removing your drive.

In short, some file on your pen drive is in use by some other program on that computer. So close all such files or applications and try removing the drive.

In case it does not work, see the following section.

It happens sometimes that you have no application running from your pen drive or any file opened in your knowledge but still when you try to remove the pen-drive it shows this error message shown above. In that case you can use a free application called Unlocker which will help you to remove your pen drive from your windows.

What is Unlocker?

Unlocker is an explorer extension that allows you with a simple right-click of the mouse on a file,  folder or pen drive to get rid of error message like the one mentioned above.

How To Remove USB Pen Drive with Unlocker?

1. Download Unlocker from here and install it on your computer.

2. Right click on your USB pen drive in my computer and select Unlocker.

3. A new window will open that will list all the busy handles of files being used on your pen drive. Now click the button which says Unlock All Highlighted in the image below )

After clicking Unlock All try to remove your pen drive normally, through “Safely Remove Hardware” dialog.  

If still you are not able to remove pen drive then try clicking the Kill Process button in Unlocker.

Tip: If none of the above given approach works then call @ +1-855-785-2511 (toll-free). Also, we suggest you to turn off the computer and then remove your pen drive out of the USB port.

We hope the solution provided above will help you fix the problem, if you know another way to solve this trouble please share it through comments.

Pen drive blocked-disabled at office or college computer – Unblock it

Trouble When Pen Drive Blocked:

We have observed this problem at may places that you need some data on your pen drive but the USB drive or pen drive does not work. Windows gives a notification

pen drive blocked

“Found new hardware, USB Mass Storage Device, please install drivers for it.”

Windows will now show a New Hardware Wizard to install the drivers. Lets see in details how we can fix this problem.

Fix Pen drive blocked Error:

There are more than one ways in which the USB drives are disabled by Administrators at offices or colleges or schools. These methods are:

1. By Disabling USB Ports from Device Manager.

2. By Tweaking Registry values for USB Mass Storage Devices.

3. By Un-installing the USB Mass Storage Drivers.

We will see how to fix all these situations one by one. But before you begin, you must have administrator rights on that computer to fix the issue.

Lets go one by one for the solution now.

Unlock USB ports from device manager:

i) Go to Start > Run, in run prompt type “devmgmt.msc” and press enter. This will open device manager.

ii) Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.

pen drive blocked

Now try and use the pen drive. If it works fine, then great, else read the next two steps also.

Correct Registry Value for USB Mass Storage device

i) Go to Start > Run , type “regedit” and press enter, this will open registry editor.

ii) Navigate to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR

pen drive blocked

iii) Double-click on the “Start” key to modify its value, change the value to 3 and press OK.

Now remove and connect the pen drive again, it should work fine, if it does not, then it means the drivers are missing. Follow the steps below to solve the issue.

Install USB Mass Storage Device drivers

In case the USB Mass Storage drivers are not installed, windows will prompt you to install the driver. In such a case, windows will launch Hardware Update Wizard. If you have USB Mass storage drivers, you can install it and restart the computer, it should work. If not, you can download the USB Mass Storage drivers here. Download and uznip the driver files on your desktop.

i) In hardware update wizard, Select the option to install the driver from a specific location and click next.

pen drive blocked

ii) Now on this screen, click browse and select the path on which you have un-zipped the drivers and press ok.

NOTE: Windows may give you a warning that the drivers has not passed Windows logo testing, so stop installation or Continue anyway, Select Continue anyway to complete installation.

pen drive blocked

Now restart your computer and re-insert your pen drive, it should now work.

USB pen drive detected but doesn’t show up in My Computer

Trouble: USB Drive Problem

You may have faced a problem when you insert your pen drive and it gets detected very easily but it doesn’t show up as a drive icon in My Computer. The computer detects the pen drive but data on pen drive is not visible as the pen drive is not visible in My Computer (Explorer).

This problem occurs mainly when windows XP fails to allocate a drive letter to your portable drive(pen drive). It occurs mostly with new pen drives connected to your computer for the first time. If you face such problem then it may not be the pen drive’s fault, rather it may be windows trouble.

Fix USB Drive Problem

You can fix this issue by following some simple steps given below.

1. Click Start, click Run, type compmgmt.msc, and then click OK.

2. In the console tree, click Disk Management. The Disk Management window will appear.

3. On this disk management window, you can see some drives including the portable drive. Right click on your portable drive and click change drive letter and paths.

4. Now a assign a new drive letter which is not being used by any of your drives in My Computer.

5. After assigning the new drive letter your portable drive will show up in my computer with other drives

We hope the above solution will help to fix this trouble.